This is Sidney I’m the guy who had
big dreams when beforeI started working for Uber. Quickly my dream turned into a
nightmare when the phone that I received was malfunctioned when I received it
from the charlotte office reps and Uber partners would not respond with urgency
and didn’t mail me a phone after I had made 2 request. I just receive a phone
on January 29th. When I contact you by twitter on New Year eve with
My Uber Experience Homeless Sleeping In My New Uber Car blog letter and at the
end of the letter I said that I will give you a chance to fix this. David
called me that following Friday January 2nd and he said that he will
be working on it. So far it only looks like he was only talking about getting
me back on the road driving. There is
much more to fix than just getting me back driving. When I talk to David the
following week he ask me what do I need to get back driving. I need the tax tag
and Ins to be paid to get the docs to upload. I don’t have the money to pay
that. He ask me for the name of my insurance company. I mention that the car payments
have not been paid and they are behind a month and a half or more. I mention was homeless over 2 holidays and I
need a stable place to live. David said that he will call the bank to see where
the payments are at. He ask me to come and see him at the office so I can
download my docs and pick up the phone. I told David that I done have the docs
to download. I don’t have the money to pay taxes, tag and Ins. In NC you have
to pay the taxes, tag and registration at the same time, you cannot pay the
separately. This is why the amount is so high. He ask if I want to pick up the
phone. I said I don’t see why the Avalon is not on the road. I will pick up the
phone when the Avalon back on the road. Let’s go over what David has done since
he contacted me.
01/02/2015 Contact me by phone.
01/05/2015 Text me to call him at 704-931-3099. I text back that I will call him after 5pm. I call David twice and his # doesn’t accept my call. I text David saying his # didn’t accept my call twice.
Wed 01/07/2015 I receive an email an invoice that $800 will be put in my account tomorrow.
Thur 01/08/2015 I receive an email that $800 has been forward to my account. I text David that I received the $800 and will get the Insurance, registration, tax and tag.
Fri 01/09/2015 Got off work early to get Insurance, tax, plate and registration. Eric called and mention the money that was forward.
Sat 01/10/2015 I download pics and docs of plate and registration.
Sun 01/11/2015 I downloaded pic and doc of Insurance. I text David saying I have downloaded all docs
Mon 01/12/2015 Call Eric, my call wasn’t excepted.
I have not heard from anyone so I
wait…
01/15/2015 I text David saying I need your email.
01/19/2015 Call Eric and David. Neither would not except my call and I have not heard from either of them. Over a week that I downloaded my docs and nothing. So I emailed uber partners charlotte.
Sid
1/19/15
To: partnerscharlotte@uber.com
I sent text message to David on
Monday 12th 2015 last week stating that I had received the fund
and paid tax, tag and Ins for the car. I I stated that I downloaded the docs to
my Uber profile account and all has been Uber approve. Eric called and I
sent him a text message on Tuesday 13th stating that I want to pic up the
phone. I will have to pick it up after 5:30pm. I have called their #'s and I
cannot get through So I am emailing now. I need David to give me a
call and give me his email that I may contact and get through to him. But I
need David to call me. I have a message to give to him from the Bank....
Thank you!
Sid
980.216.6605
So I get an email from Eric on the
01/21/2015
Eric (Uber Partner
Support)
1/21/15
To: Sidjeri
##- Please type your reply above this line -##
Your request
(18575388) has been updated. To add additional comments, reply to this email.
|
So I was able to pick up the device
on the 01/29/2015 after 6:00pm thanks to the security that allowed me to come
in. Traffic is hell here in charlotte
As I mention in this letter above
there is more that need to be fixed.
1. I receive a called from the Santander Consumer USA bank saying that I’m 15 payments behind at $274 .00. Remember I said that that David said that he is going to see where it at with the bank and did nothing. Now I had to let them see what is going on with Uber. I need my car to be paid off by Uber as part that needs to be fixed because of this Uber incident. Late payments go towards my credit as bad marks…
2. I was homeless because of this Uber incident. I need 2 years of corporate housing everything paid…
3. I have loss of wages from once I started until this week of 02/01/2015 because of the Uber incident. I need $1500.00 a week for 15 weeks = $22,500…
4. Because of this Uber incident I suffered extreme depression, homelessness, in the cold sleeping in a car, malnourish, cold out in the elements, no income to take care of myself and I was in total despair. Need $75,000 for pain and suffering…
What I ask that need to be fix is beyond reasonable, just like I waited for Uber to response to fix the phone situation. Look how long that take the dates are available. Check for yourself and see how long it took and what I had to go through which is unreasonable. So please fix this in a reasonable time. I need for you Travis to say the word so this will get fix now. Thank you Travis.
Sid
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